Average service price

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$ 1942
Interstate move average
61% less than market avg.
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6 reviews

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Ghislaine Laure Landre
Mar 07, 2022
Long-distance move from Melrose, MA to Milpitas, CA

Long distance move from Melrose, MA to Milpitas, CA

It took a very long time for our items to arrive. They were missing a chair to the dining room set. They kept telling me it was missing. I now believe it was destroyed. Do NOT hire this company under ANY circumstances!

Move Size: Two Rooms

Service Cost: $1200

Move size: Partial Move Service cost: $1200

Jeannie Ryan
Jun 08, 2012
Long-distance move from New Jersey to South Carolina

A Horrible Moving Experience.

This company and the employees that we dealt with were absolutely awful, the truck was so late that we missed leaving for our walk through for our settlement in another state and this created our settlement to be pushed back,they were do between 1 & 3pm and arrived at 10 pm and left at 6am,there wasn't enough room on the truck because Juan Rivera told the drivers that he subbed out to that we had less belongings than we actually did,this created us at 4 am to wake a friend up to bring over his pickup to make 6 trips to our other friends garage for storage until they could send another truck,which arrived at 4 pm the next afternoon,we were in a rental property and needed to be out on time and we weren't,we had nights booked at la Quinta and missed our first night there, and as I said created a debacle for our settlement. Five star will quote you a not to exceed cost binding estimate and then they will call and say you owe more money because of the weight being more without actually weighing your things or giving you a bill of lading with weights with the truck empty and full with your things,then to make matters worse they take unauthorized money out of your acct,next the damage to our things was disgusting,crushed,broken,bent,dent and shattered comes to mind,once they have your things you can never reach them,next they subbed out to another company for delivery which they tell you they don't do , liars! We are told we owe more money then we do and had to pay it or our things wouldn't be taken off the truck,and this was at 9 pm,nothing was set up as promised and both times my husband had to help to get the job done,you',d think for tips they had gotten this wouldn't have happen!! Do yourself a favor and steer clear of this company! Not a professional bone in their bodies!!If I had a camera I would have taken pictures,I'm really upset with myself that I didn't and that I chose this company, I hope that the one good thing that came from our awful experience is that we can keep others from going through this!! Good luck on anyone trying to chose a mover it's not an easy task!

Service cost: $3600

Karen Hotchkiss
Feb 08, 2012
Long-distance move from New York to Arizona

Damage Claim Response.

I submitted a claim for damaged and missing items including pictures of damages on 8-11-2011. To date and after numerous emails and phone calls, I have not received so much as an acknowledgement of my claim or a return response. I even contacted the New Jersey Better Business Bureau in hopes that they would be able to get some info. They received the same treatment that I got. No Response!! Doing business with this disreputable company is doing so at your own risk. What a fly by night company!!

Service cost: $1800

Lana Owens
Aug 30, 2017
Long-distance move from San Diego, CA to Boston, MA

Have an unresolved complaint with Five Star Relocation?

File a complaint with the Federal Motor Carrier Safety Administration online at nccdb.fmcsa.dot.gov or 1-888-368-7238. Next review the carrier/broker on the Better Business Bureau in their local area to let others know of your experience. You may not get your goods or money back but you'll help others in making their decision about who to hire. Moving fraud has become a heartless industry and must be stopped.

They took our shipment, told us it weighed 3X what it actually weighed, held it for ransom, gave us daily doses of BS and two months later, due to a massive blitz on our part (reviews, complaints, phone calls, lawyer BBB etc) we got to pick it up a few hours from origin. We were actually lucky, others have reviewed worse stories. By the time we got the stuff, that $1700 binding estimate cost us $5000, including the replacement items we needed to live, renting a truck and 3 men to P/U at a warehouse (8 hour round trip), and hiring a new mover. Never mind the stress and time we spent trying to find out where our valuables were and sleeping on a blow up mattress for 9 weeks!

Move size: Studio Service cost: $1750

Tori
Sep 01, 2017
Long-distance move from El Paso, TX to Woodbridge, VA

Upsetting.

They picked up my items on July 18th, 2017. I was told it would arrive in 7-14 business days. It is now September 1st, 2017. I have not been able to make contact with the owner since August 18th, 2017. They continuously came up with excuses as to why my delivery was delayed, and now I am being ignored. I am very upset because now not only do they have my furniture, but they also have many items of sentimental value that I could never replace. And it could now be gone forever. They also required I pay most of the money up front, unfortunately I was not educated on what a reputable mover will require and I agreed and gave them a cashiers check. Please do not make the same mistake I did, do not choose this company!

Move size: 3 Bedroom Home Service cost: $1700

Terry Sobkowiak
Aug 31, 2017
Long-distance move from San Diego, CA to Boston, MA

Customer Service Is Non Existence.

Trying to get a hold of this business for as refund and delay of contract. Please not the numbers listed here do not go through.

Move size: Partial Move Service cost: $1600

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Company Info

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Five Star Relocation has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 8555 Tonnelle Ave. Ste. 401, North Bergen, NJ, 07047, but movers usually cover a much larger area.

About the Business

Five Star Relocation reviews and ratings. Read authentic 5 Star Relocation complaints, testimonials and consumer reports.

Licenses & Certificates for Five Star Relocation

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Five Star Relocation license numbers for the government record information:

ICC MC number: 636905
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 1303407
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Five Star Relocation cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Five Star Relocation, we estimate that their average long-distance moving costs will be around $1942, based on 6 long distance moving reviews.

This could mean that long-distance moving services costs of Five Star Relocation for moving between states is cheaper with about 61% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Five Star Relocation. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Five Star Relocation - a professional company located in 8555 Tonnelle Ave. Ste. 401, North Bergen, NJ, 07047. Discover North Bergen, New Jersey moving companies.

*MoveAdvisor may not be affiliated with Five Star Relocation and the estimates may be provided from other professional movers in our network.

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